Last updated: 22 August 2026
At Klarza, we want every purchase to be completed with clear payment information and transparent billing practices. This Payment Policy explains the payment methods we accept, how payments are processed, how orders may be verified, and how eligible refunds are handled.
Unless otherwise stated, all prices displayed on our website are shown in GBP.
Accepted Payment Methods
We accept the payment methods displayed and made available during checkout.Only payment options shown at checkout may be used to complete your purchase.
You can pay using:
- American Express
- Apple Pay
- Diner Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Paypal
- Shop
- Union Pay
- Visa
Payment Authorization
By placing an order, you authorize Klarza and our payment service providers to collect payment for the total amount shown during checkout.
Payments may be subject to authorization, verification, fraud screening, and approval before an order is accepted for processing.
Submitting an order does not guarantee payment approval or order acceptance.
Pricing and Currency
Unless otherwise stated, all product prices, shipping charges, and applicable taxes are displayed in United States Dollars (GBP).
Please review your order carefully before completing checkout to ensure that your billing, shipping, and payment information is accurate.
Payment Security
Payments are processed through trusted third-party payment providers that use recognized security measures to help protect payment transactions.
Klarza does not store complete payment card or financial account information on its own servers.
Although reasonable safeguards are used throughout the payment process, no online payment system can guarantee complete protection against every possible security risk.
Order Verification
To help protect both our customers and our business, certain orders may require additional verification before shipment.
This verification may include payment confirmation, billing information review, shipping address validation, or additional identity verification when necessary.
If verification cannot be completed successfully, processing may be delayed, additional information may be requested, or the order may be cancelled.
Failed or Declined Payments
If a payment is declined or cannot be completed, your order will not move forward until successful payment has been received.
Payment failures may occur for reasons including authorization issues, account restrictions, incorrect payment information, or insufficient available funds.
If your payment is declined, we recommend contacting your payment provider before attempting another purchase.
Taxes and Additional Charges
Applicable taxes are calculated where required by law and, where applicable, are displayed during checkout before your order is submitted.
The amount of tax charged may depend on the shipping destination and applicable tax regulations.
Refunds
Approved refunds are issued only to the original payment method used when the order was placed.
Refund eligibility, return requirements, and refund procedures are explained in our Return & Refund Policy.
Once an approved return has been received and inspected, refunds are generally processed within 10 business days. Your payment provider may require additional processing time before the refunded funds appear in your account.
Fraud Prevention
Klarza reserves the right to review any order that cannot be verified or appears to present an unusual purchasing pattern.
Where appropriate, an order may be temporarily placed on hold, additional verification may be requested, or the order may be cancelled if verification cannot be completed.
Contact Information
If you have questions regarding payments or billing, our customer support team is available to assist you.
Trading Name: Klarza
Legal Entity: KLARZA LTD (Company No: SC896700)
Website: klarza.store
Email: support@klarza.store
Phone: +44 141 345 7827
Mailing Address: Unit 3, First Floor, 72 Wallace St, Kinning Park, Glasgow G5 8DU, United Kingdom
Business Hours: Mon to Fri, 9:00 AM to 5:00 PM (GMT)
For additional assistance, please visit our Contact Us page. You may also find more information in our FAQs, Privacy Policy, Return & Refund Policy, and Terms of Service pages.